We offer comprehensive custom branding services for all our dishwasher products. You can customize logos, colors, and branding elements to match your establishment’s identity. Our design team works closely with clients to ensure perfect brand integration.

Our dishwashers fall under HS Code 8422.11.00 for household-type dishwashing machines, and 8422.19.00 for commercial dishwashing machines. We provide all necessary documentation for customs clearance.

WALEX® or customer’s logo (OEM business).

Minimum order quantities vary by model: Standard units require 5 pieces minimum, while custom-branded units require 50 pieces minimum. Volume discounts are available for larger orders.

All units are packed in reinforced cardboard with foam protection. Each unit includes installation accessories, user manual, and warranty card. Custom packaging available for large orders.

CE, RoHS, Energy Star certified. Some models with UL/ETL+NSF+DOE (for the American market); some with SASO (for Saudi Arabia); some with EPR (for Germany). Meanwhile, with a close relationship with the certification body, we could get new certificates at competitive costs and fast time according to customer’s requests.

Advanced air-cooling system with energy-efficient compressors. Eco-friendly R290 refrigerant. Temperature range: 2-8°C for optimal dishware storage.

Standard colors: Stainless Steel, White. Custom RAL colors available for orders above 100 units. Color matching service available for brand consistency.

We accept 30% deposit upon order confirmation, 70% balance before shipment. Payment methods include T/T, L/C, and for established customers, extended payment terms are available. We accept majority currency like USD, EUR, CNY, CHF, HKD, GBP etc.

Standard models: 15-25 days. Custom branded models: 25-30 days. Rush orders available with additional charges. Production timeline includes quality testing and packaging. Other situations are calculated after getting deposit and artwork designs if any

We get two manufacturing base‌s in Binzhou and Guangzhou. The nearest loading ports are Binzhou port in Chinese Shandong, Nansha port in Chinese Guangdong. We’re arranging shipment around the world every day. To save your time and cost, you could just send us your final address/port name, and we will check the freight cost for you. We mainly ship goods by containers from Nansha city port, the biggest deep water port in Southern Guangzhou. We can delivery Less than Container Load order by truck to designated warehouse as well.

We provide 1% of total order value in free spare parts including controllers, castors, filters, clips, racks and commonly replaced components. Additional spare parts available at competitive prices. Let us know what you need.

Yes, we provide professional remote installation services through our certified technician network.

Comprehensive maintenance packages including regular cleaning consulting, parts replacement offering.

1-year comprehensive warranty covering all parts. Extended warranty options available. The warranty period can be extended according to your needs, and there will be additional costs. For more details, please contact us.

100% factory testing including performance, safety, and durability tests. Third-party quality inspections available. Detailed QC reports provided with each shipment.